Personal Injury Portal Manager
Position type: Permanent
Location: North West
Sector: Personal injury
Salary: £40,000 - £50,000
Skills: public liability
Experience: 5 - 6 years of experience required
Job Type: Full Time
Position Description
A highly regarded law firm in South Manchester is seeking an experienced Personal Injury Portal Manager to lead their Occupiers’ and Public Liability Portal Team. This is a fantastic opportunity for a dedicated professional to oversee and develop a high-performing team while ensuring exceptional client service.
Key Responsibilities
- Managing a team of paralegals handling Occupiers’ and Public Liability portal claims from inception to conclusion.
- Taking full ownership of the team’s performance with a focus on quality, efficiency, and risk management.
- Providing training and development opportunities for team members to ensure the delivery of outstanding client service.
- Conducting regular process reviews and implementing changes to improve team performance and operational efficiency.
- Acting as a confident and effective communicator, building and nurturing strong relationships within the team and with clients.
Requirements
- Qualified Solicitor, Legal Executive (CILEX), or equivalent by experience.
- Proven experience managing a Claimant Personal Injury portal caseload, ideally with a focus on Occupiers’ Liability and Public Liability claims or Employer's Liability claims.
- Previous experience supervising large teams of paralegals, with a passion for mentoring and developing talent.
- Strong leadership, communication, and organisational skills.
- A proactive approach to identifying and implementing process improvements.
Benefits
- Competitive salary tailored to experience.
- Hybrid working available following the probationary period.
- A supportive work environment with a focus on professional growth and career development.
- A comprehensive range of benefits.
This is a fantastic opportunity for a seasoned Personal Injury specialist to take the next step in their career and make a real impact in a dynamic and friendly team as a personal injury portal manager. Apply now to join this exceptional firm!
To apply, please submit your details via the contact page, or contact Claire Heshon on LinkedIn